Every organization is a service organization but most werent built to deliver services successfully end-to-end. This book aims to solve this problem. With examples from large organizations and services it delivers practical tools and ideas to change how organizations pursue their purpose.Publisher: London Publishing PartnershipAuthor(s): Kate TarlingNumber of pages: 288Collection: Perspectives on BusinessPublication date: 2023Dimensions: 137 x 217 x 30Cover type: Paperback / softback