vândut de libris.ro
n- Are you an ordinary person whom other people come to because they know you will listen? n- Are you a pro in your own field, you were trained ages ago, or your main gig is not counseling, yet you find yourself doing so anyway? n- Do you find yourself listening to other peoples stories and thinking: What on earth should I say? nn nIf yes, this book is for you!n nn nIt does not take a boatload of fancy degrees and skills to help someone. It takes empathy and a few key skills! n nn n- Reach people, draw them out, and help them explore their issues with easy-to-use listening techniques that can be helpful immediately, with tips on what not to do. n- Stop worrying about whether you might say the wrong words and make things worse. n- Feel confident that you know how to choose the best regional resources to refer someone who needs more help than you can give. n- Feel confident with user-friendly tools for supporting your loved ones, friends, colleagues, employees, neighbours, patients, parishioners or clients. n- Supervisors, HR people, and union reps can support an employee or colleague, resulting in satisfying work experiences and relationships. n- Professional helpers gain or renew skills that complement and contribute to the other services you offer. n- Informal helpers can feel confident that you can assist your community by filling a service gap effectively. n- Incorporate your new skills into your current job or volunteer position. nn nHelp as if you were a pro! (or even more so!)n nn
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Vânzător: Libris.ro
Brand: Kate Tompkins