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n nA proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare n nResearch shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques arent enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. n nOver the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships--between patients and providers, as well as among providers--at the center of care. Now, for the first time, ACHs proven and effective methodology is detailed in this invaluable step-by-step guide. Youll learn communication skills that will enable you to: n n* Provide more accurate diagnoses and effective treatments--and improve patient outcomesn n* Boost patient adherence and lower hospital readmission rates n n* Make fewer errors and reduce malpractice risks n n* Increase patient satisfaction and build teamwork among providersn n* Further develop your communication skill set--and help others do the samen nIn this practical--and potentially life-saving--volume, youll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry.n nTo create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.n n n n nn
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Vânzător: Libris.ro
Brand: Calvin Chou
